{"id":7513,"date":"2025-08-12T22:48:36","date_gmt":"2025-08-12T22:48:36","guid":{"rendered":"https:\/\/moon.ro\/?page_id=7513"},"modified":"2025-10-28T14:06:13","modified_gmt":"2025-10-28T14:06:13","slug":"politica-rezervare-anulare","status":"publish","type":"page","link":"https:\/\/moon.ro\/en\/politica-rezervare-anulare\/","title":{"rendered":"Reservation & Cancellation Policy"},"content":{"rendered":"
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Home<\/a><\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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RESERVATIONS<\/strong><\/p>

Reservations for\u00a0MOON<\/strong>\u00a0cabins can be made online directly on\u00a0www.moon.ro<\/a>, on booking.com, by email (relax@moon.ro<\/a>), or by phone (0747.133.460).<\/p>

A reservation is considered completed only after the guest receives a reservation confirmation from the MOON resort and only within the limits of the resort\u2019s availability.\u00a0MOON<\/strong>\u00a0\u0219i numai \u00een limita disponibilit\u0103\u021bii resortului.<\/p>

CANCELLATIONS OR RESCHEDULING OF RESERVATIONS<\/b><\/p>

Reservation cancellations can be made by calling 0747.133.460 or by emailing relax@moon.ro, specifying the reason for the cancellation.\n Cancellation can only be made with the resort\u2019s approval, based on the guest\u2019s request sent to the resort. The guest understands and accepts that if the cancellation is made more than 3 days after the payment was completed, the advance paid will be lost.<\/b><\/p>

Rescheduling (moving the reservation earlier or later)<\/strong>\u00a0can be made only with the prior approval of the resort, based on the guest\u2019s request sent to the resort. The guest understands and accepts that rescheduling will be approved only depending on the availability of reservations for the requested period.<\/p>

If the guest has booked a special package and wishes to reschedule to a period in which the resort does not offer that special package and\/or special offer, the guest understands and accepts that they must either arrive during the period in which the originally purchased offer\/package is available, or they will lose the entire advance paid to the resort (if such an advance was required and paid). In this situation, the rules above regarding rescheduling do not apply, even if cabins are available in that period.<\/p>

All reservations will be finally confirmed and completed only upon payment in advance of \u00bd of the total value of the services ordered by the guest.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Home REZERV\u0102RI Rezerv\u0103rile c\u0103su\u021belor din\u00a0MOON\u00a0se pot realiza online, direct, pe site-ul\u00a0www.moon.ro, pe booking.com, prin email (relax@moon.ro), telefonic (0747.133.460). Rezervare va fi considerat\u0103 efectuat\u0103 numai dup\u0103 ce oaspetele prime\u0219te confirmarea rezerv\u0103rii din partea resortului\u00a0MOON\u00a0\u0219i numai \u00een limita disponibilit\u0103\u021bii resortului. ANUL\u0102RI SAU DEVANS\u0102RI ALE REZERV\u0102RILOR Anularea rezerv\u0103rilor\u00a0se efectueaz\u0103 sun\u00e2nd la num\u0103rul\u00a00747.133.460 sau prin email la relax@moon.ro, specific\u00e2nd motivul anul\u0103rii. Anularea\u00a0se poate efectua\u2026<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7513","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/moon.ro\/en\/wp-json\/wp\/v2\/pages\/7513","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/moon.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/moon.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/moon.ro\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/moon.ro\/en\/wp-json\/wp\/v2\/comments?post=7513"}],"version-history":[{"count":8,"href":"https:\/\/moon.ro\/en\/wp-json\/wp\/v2\/pages\/7513\/revisions"}],"predecessor-version":[{"id":29399,"href":"https:\/\/moon.ro\/en\/wp-json\/wp\/v2\/pages\/7513\/revisions\/29399"}],"wp:attachment":[{"href":"https:\/\/moon.ro\/en\/wp-json\/wp\/v2\/media?parent=7513"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}